Last updated: 20.10.2026
These Terms & Conditions apply to all services provided by Sophie Dupau (“I”, “me”) to clients (“you”). By working with me, you agree to the following terms.
1. Services
I offer digital marketing services including (but not limited to):
– Digital strategy and consulting
– Website & E-shop creation
– SEO & AEO
– Paid advertising (Meta Ads & Google Ads)
– Email marketing & automation
2. Pricing & Payment
Most projects are billed at a fixed price, agreed before work begins
Some projects may combine fixed pricing with hourly or daily rates.
For larger projects, I may request a 30% upfront deposit. The balance is due upon delivery of the final work.
For ongoing services, I send invoices monthly. Payments are due within 14 days.
Late payments: If a payment is overdue, I reserve the right to charge a CHF 30 reminder fee plus 1% interest per month on the outstanding balance.
3. Scope & Revisions
Each project includes one round of minor revisions (corrections and small adjustments). Structural changes or new directions are considered additional work and billed separately.
Extra revisions or work outside the agreed scope will be billed separately.
4. Cancellation & Termination
If you cancel a project after work has started:
Any deposit paid is non-refundable, OR
I may invoice for the hours already worked if no deposit was paid.
I may pause or cancel a project if payment is not made, or if I don’t receive the information or collaboration needed from you.
5. Intellectual Property
Final ownership of the work transfers to you once full payment is received.
I keep the right to:
– Show the completed work in my portfolio, website, or case studies.
– Keep drafts, working files, or unused concepts.
6. Confidentiality
I treat all client information as confidential.
I will not disclose sensitive business or strategy details without your approval.
I may showcase the work I create for you (e.g. in my portfolio or case studies), but I will not share confidential or financial data unless you have agreed to it.
7. Liability & Guarantees
I apply best practices in all my work, but I cannot guarantee specific results (e.g. SEO rankings, sales numbers, ad ROAS).
I am not responsible for indirect or unforeseen issues that may arise, including changes to third-party platforms such as Google or Meta.
8. Governing Law
These Terms & Conditions are governed by Swiss law. Place of jurisdiction is Zurich, Switzerland.
Contact
If you have questions about these Terms & Conditions, you can reach me at:
Sophie Dupau
Rötelstrasse 104
8057 Zürich
✉️ bonjour@sophiedupau.com